Q: I read your advice on preparing in advance to respond to a concern or complaint. It all makes sense but I feel like I should be doing more, given everything that’s been happening over …
Materials Concerns/Challenges
Updating the Request for Reconsideration Form
Q: Do you have suggestions for changes we might make to our public library’s reconsideration process to discourage challenges from people who haven’t even looked at the materials they are challenging firsthand? It’s so frustrating …
The Importance of Considering Content in Context
Q: I’m struggling with how to explain why words or a scene or images in a book taken out of context should not be used to discount the book as a whole. Can you offer …
Questions about Diverse Materials
Q: I am getting questions that aren’t necessarily about specific books, but rather why we have so many diverse books, including books about/addressing race and racism, and LGBTQ materials, in our school library. Our community …
Concern Library Attempting to “Indoctrinate” Children
Q: A recent concern raised by several people is that our library is attempting to “indoctrinate” children with the materials we provide. What are your thoughts on how to respond? Like accusations that libraries are …
Accusations of Providing Pornography
Q: Someone recently accused the library where I work of providing pornography to youth. While I don’t believe that’s what the books they’re saying this about are, I’m wondering if you can address the difference between …
Most Important Thing in Responding to Materials Concern or Challenge
Q: It seems like I’m hearing about challenges happening in many places right now. I’m trying to make sure we’re prepared in case it happens here. What do you think is the most important thing …
Complainant and Review Committee Information and Roles
Q: Do I send school policies and reviews of a book to a complainant, or just to the review committee? And how do I make sure the Review Committee understands its role? Those are great questions. …
Preparing in Advance for a Complaint
Q: Are there some standard practices I should follow in order to be prepared for a book complaint? (April 2024 update: We’ve provided a follow-up response to this question that offers more information, including slide decks …
Supporting a Colleague Facing a Challenge
Q: Recently there was a book challenge at the library in a neighboring community. I thought often about contacting the librarian in the middle of it all but didn’t know if it would be welcome. …