Q: Can you provide some tips on how to defuse a confrontational situation with someone who has a concern about materials in a library or classroom? First, take a deep breath. Extend a hand to …
Public Libraries
Am I Censoring if I Return a Book I Ordered after Seeing It?
Q: I ordered a book for my school library and when I received it and saw it firsthand, I determined that the content was too mature for our book collection, so I didn’t add it. …
Handling Gifts to the Library
Q: If someone gives a video or book or magazine subscription to the public library, should we put a book plate or otherwise label it as a “gift from ___,” especially if it’s something we …